25/07/2018

Compensation Request Form

Unpacking videos have to be made in accordance with below instructions

Instructions:

1. Videos of goods arrival ( 2 or 3 videos)
– Show boxes of product being taken out of truck
– Show temperature being measured of the inside of the truck in case of refrigerated truck
– Show empty tanks where product will be put in
– Show time with phone or other time device

2. Videos of 5-10 opening boxes (at least 10% of boxes)
– Take product one by one out of the box and put weak/presumably dead crabs in separate water tank from good crab
– Take product directly out of box into the water (not first in baskets, etc.)
– Handle product with care (no hard shaking/throwing/dropping on floor/etc.)

– Show time with phone or other time device in video
– Show label of the box
– Show temperature inside the box
– Make video from 1 meter distance (showing box/product/water tanks)

3. Video of taking weak or presumed dead product out of the water, after leaving the product at least 2 hours in the water (complete process)
– Make video of product being taken out of water and the dead product being put in basket
– Show time with phone or other time device in video
– Make video from 1 meter distance (showing product/water tanks/basket)

4. Videos of the measuring weight of dead product (complete process)
– Make video of scale and weight with nothing on scale
– Make video of putting baskets with dead product on scale and clearly show weight
– Make video of all baskets with dead crab
– Show time with phone or other time device in video
– Make video from 1 meter distance (showing product/basket/scale)

 

This form needs to be filled out, within 8 hours after goods arrival at unpacking location, in order to be eligible for receiving compensation





Brown CrabBlue LobsterDungeness CrabAtlantic Lobster

Videos of goods unpacking

Make the videos according to the instructions below and send these via Wechat/Email/or other means to Aurora Seafood